1. INTRODUCTION
Dream Homes Costa (website url address: https://dreamhomescosta.es/ appreciates your business and trust. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.
2. DATA COLLECTED
DATA STORAGE LOCATION
We are Spain based company and operate web servers hosted in Spain. Our hosting provider Arsys Internet S.L.U. adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Arsys Internet S.L.U.. privacy policy, please see here: https://www.arsys.es/legal
REGISTRATION DATA
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
SUPPORT DATA
If you have registered on our website and have a valid support account, you can submit support tickets for assistance using the contact form.
COMMENTS
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
CONTACT FORM
Information submitted through the contact form on our site is sent to our company email hosted by Arsys. Arsys adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: https://www.arsys.es/legal.
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
GOOGLE ANALYTICS
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
- Over our customers’ personal information;
- Customize the budget or study to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. EMBEDDED CONTENT
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
NECESSARY COOKIES (ALL SITE VISITORS)
- PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
1. What is a cookie?
Cookies are files that are downloaded to the user´s computer / smartphone / tablet
terminal) when accessing certain web pages, and that are stored in the memory of the
same.
Cookies allow, among other things, to store and retrieve information about the habits of
The navigation of a user or his team, to see which pages have been visited, the connection
time, to analyze the operation of a page and to see if there are any technical problems, etc.
Getting a greater personalisation and analysis of the behavior of the same, and in this way
to be able to consequently improve the browsing process.
Cookies are only associated with an anonymous user and his or her computer / device,
and do not provide references that allow storing personal data. At all times you can
access your browser settings to modify and / or block the installation of the Cookies.
2. Types of cookies:
There are several types of cookies based on different criteria, depending on their permanence. Session cookies: they expire when the User closes the browser.
Permanent cookies: they expire when the purpose for which they serve is fulfilled.
Depending on the ownership. Own cookies: are those generated by the page you are visiting.
Third-party cookies: are those owned by a third party, who will be the one who treats the
information collected. Depending on its purpose: Technical cookies: are those that allow the user to navigate through a page web, platform or application, and the use of the different options or services that in it exist, such as controlling traffic and data communication, identifying the session, accessing parts of restricted access, remembering the elements that make up an order, carrying out the process of purchasing an order, making the request for registration or participation in an event, using security elements during navigation, and storing content for the broadcasting of videos or sound or sharing content through social networks.
Personalization cookies: are those that allow the user to access the service with some
predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which access the service, the regional configuration from where you access the service, etc.
Analysis cookies: they are those that, well treated by us or by third parties, allow us to
quantify the number of users, and thus carry out the measurement and statistical analysis
of the use of what the users of the service offered. In this way, we aim to improve the
offer of products or services that you browse for on our website.
Advertising cookies: are those that, as well as being treated by us or by third parties, allow
us to manage in the most efficient way possible the offer of advertising spaces in the
website, to adapt the content of the advertisement to the content of the requested
service, or to the use that our website intends. By this, we can analyze your browsing
habits on the Internet, and we can show you advertising related to your browsing profile.
Behavioral advertising cookies: they are those that allow the management, in the most
effective way possible, to view the advertising spaces that, where appropriate, the editor
has included in a page, web, application or platform from which the requested service is
provided. These cookies store information on user behavior obtained through continuous
Observation of your browsing habits, which allows the development of a specific profile to
Show advertising based on it.
You can obtain more information about cookies and their use at www.aboutcookies.org.
3. Type, purpose and operation of the Cookies used:
This website uses Google Analytics, a web analytics service developed and provided by
Google, Inc., a Delaware company whose main office is at 1600 Amphitheater
Parkway, Mountain View (California), CA 94043, United States.
Google Analytics uses cookies to analyze how users use the website. The
Information generated by the cookie about your use of the website (including your IP
address) will be directly transmitted and archived by Google on servers in the United
States.
Google will use this information for the purpose of tracking your use of the website,
compiling reports on website activity and providing other services related to
the activity of the website and the use of the Internet. You may transmit said information
to third parties when required by law, or when said third parties process the information
by Google account. Google will not associate your IP address with any other data it has.
List of cookies used by the website from Google Analytics:
_utma: It is used to distinguish users and sessions, it allows determining the number of
unique visitors (defined as a specific browser on a specific computer) visiting the
site. The cookie is updated every time the data is sent to Google Analytics. Expiration: 2
years since it was initially created or updated.
_utmb: Allows you to determine the number of times that a unique visitor (a specific
browser
on a specific computer) visit the site. It is used in conjunction with the __utmc cookie
(described below).
Expiration: 30 minutes of session / update.
_utmc: Allows you to determine the number of times that a unique visitor (a specific
browser
on a specific computer) visit the site. It is used in conjunction with the __utmb cookie
(described above).
Expiration: End of the browser session.
_utmz: Allows you to determine which page a browser was on immediately before visiting
every page on our site. This allows us to evaluate the effectiveness of the links to help
users find the information they are looking for. It is updated every time the data is
sent to Google Analytics. Expiration: 6 months from when it was initially created or
restored.
For more information, go to the Google Analytics website:
https://developers.google.com/
analytics / resources / concepts / gaConceptsCookies.
REQUIRED COOKIES (ALL VISITORS TO THE SITE)
PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR STARTED CUSTOMERS)
wp-auth: used by WordPress to authenticate registered visitors, authentication of
password and user verification.
wordpress_logged_in_ {hash}: used by WordPress to authenticate visitors
registered, password authentication and user verification.
wordpress_test_cookie Used by WordPress to ensure that cookies work
correctly.
wp-settings- [UID]: WordPress sets some wp-settings- [UID] cookies. The number at the
end
is your individual user ID from the user database table. This is used to
customize your view of the admin interface and possibly also the site interface
principal.
wp-settings- [UID]: WordPress also sets some wp-settings- {time} – [UID] cookies.
The number at the end is your individual user ID from the user database table. This
is used to customize your view of the admin interface and possibly also the
main site interface.
4. Consent to implant a cookie
The User expressly accepts, by using this website, the treatment of the
information collected in the manner and for the aforementioned purposes. And also
acknowledges knowing the possibility of rejecting the processing of such data or
information; rejecting the use of Cookies by selecting the appropriate settings for this
purpose in your browser. Although this option to block Cookies in your browser may not
allow you the full use of all the functionalities of the website.
In any case, we inform you that you can block or disable them by activating the
configuration of your browser, which allows you to reject the installation of all cookies, or
some of them. Most browsers warn you of the presence of Cookies, and give you the
option to reject them automatically. If you reject them, you can continue using our
Website, although the use of some of its services may be limited, and therefore your
experience in our website may be less satisfactory.
5. Update of the Cookies Policy:
The Entity may modify this cookie policy based on legislative requirements,
regulations, or in order to adapt said policy to the instructions issued by the
Spanish Agency for Data Protection. For any questions or queries about this policy
cookies do not hesitate to contact us through the contact section.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. THIRD PARTY ACCESS TO YOUR DATA
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.
7. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR RIGHTS
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ThemeREX permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeREX to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. THIRD PARTY WEBSITES
Dream Homes Costa may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Dream Homes Costa, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Dream Homes Costa bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable to Dream Homes Costa, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
12. AMENDMENTS
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.
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